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On-Demand Webinar

State of the Internet / Security: Loyalty for Sale — Retail and Hospitality Fraud

Loyalty programs are a big business — for criminals. Account takeover attacks lead to the theft and sale of rewards. And while consumer password reuse plays a major enabling role in this criminal enterprise, brands that don’t protect their customers still take the hit to their reputations.

For our new report, State of the Internet / Security: Loyalty for Sale — Retail and Hospitality Fraud, we took a deep dive into this phenomenon. Join us as we discuss the findings, including:

  • Attack data that demonstrates the criminal appeal of loyalty programs and the companies who offer them
  • New attack patterns and trends that emerged in two years of credential stuffing, web application, and DDoS attack data
  • How the retail, travel, and hospitality industry unwittingly made themselves into more lucrative targets during the pandemic lockdowns
  • The frighteningly low cost for stolen rewards, travel packages, and a complete customer database
  • What you can personally do to protect your own loyalty rewards from account takeover and theft
  • How brands can protect their customers and their reputations


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Akamai secures and delivers digital experiences for the world’s largest companies. Akamai’s intelligent edge platform surrounds everything, from the enterprise to the cloud, so customers and their businesses can be fast, smart, and secure. Top brands globally rely on Akamai to help them realize competitive advantage through agile solutions that extend the power of their multi-cloud architectures. Akamai keeps decisions, apps, and experiences closer to users than anyone — and attacks and threats far away. Akamai’s portfolio of edge security, web and mobile performance, enterprise access, and video delivery solutions is supported by unmatched customer service, analytics, and 24/7/365 monitoring. To learn why the world’s top brands trust Akamai, visit www.akamai.com, blogs.akamai.com, or @Akamai on Twitter. You can find our global contact information at www.akamai.com/locations.

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