Building strong cyber resilience for airlines
With technology moving at a breakneck pace, high-speed broadband, big data and analytics, social media, mobility, and the cloud have become the driving forces behind the rapid evolution of digital business.
Huge efficiencies can be gained as airlines embrace the digital revolution, rethinking what customers value most and creating operating models that take advantage of the new technologies for competitive differentiation. Yet as this trend towards digital transformation gathers momentum, airlines are increasingly coming under attack from determined cybercriminals.
This paper examines the current state of digital security in aviation and suggests a new approach to build a resilient online capability for airlines – one that can help provide their customers with a strong, safe, and welcoming web experience and allow customers to build a deeper relationship with their brand.